Refund Policy
A legal disclaimer
At The OG Creative, we are committed to providing our customers with high-quality digital products and services. Due to the nature of our products and services, we do not accept returns or exchanges.
Digital Products
All sales are final for digital products, including online courses and downloadable materials. It is the customer's responsibility to carefully review the product details and ensure they are purchasing the correct item. If you have any questions before purchase or encounter any issues with accessing or downloading our digital products upon purchase, please do not hesitate to contact us at help@theogcreative.com. We are here to assist you in resolving any technical difficulties promptly.
Services
For services provided by The OG Creative, we work diligently to meet your specific needs and requirements. Prior to engaging our services, we encourage you to thoroughly discuss your project with us so we may provide solutions that align with your goals. Once services have been initiated, refunds will not be provided, as the value of the service is in the time and expertise invested.
Contact Us
If you have any questions or encounter any problems with our digital products or services, please reach out to us. We value your satisfaction and are here to address any concerns or issues you may have. You can contact us at help@theogcreative.com, and our dedicated team will be happy to assist you.
We appreciate your understanding of our return policy, which is designed to ensure fair and transparent transactions while delivering digital products and services. Thank you for choosing The OG Creative, and we look forward to serving your digital marketing needs.